About Us & Contact
I am Shannon Smith, founder of Sound Smith. Music has always been one of my deepest passions. I am a singer-songwriter and have performed and taught guitar for most of my life.
A few years after graduating from college with a business and teaching focus (bachelor's of Business Administration and a master's of Arts & Teaching at Oregon State University) and dabbling in a couple different professions, I decided to turn my passion into a career. As a performing musician, wife, and mother of two beautiful boys, I wanted to do something that makes me come alive, while maintaining a lifestyle that I value. I started out with guitar capos and gradually added more products to our line-up. We now have a variety of guitars, ukuleles, harmonicas, and accessories. I am personally very particular about using only quality gear, and I use that selectivity and pride in developing the most premium products for my customers.
As we have grown, we have seen hundreds of happy customers including industry professionals raving about Sound Smith products.
I want you to be completely in love with each product you buy from us, and I am confident you will be. We work with a local Master luthier who helps us with set-ups and extensive quality control. Our process is that we design the instruments here in Bend, outsource the production overeseas to choice luthiers and manufacturers, and then we perform set-ups,q/c, and shipping from here in Bend.
If you find you are less than totally satisfied, please contact us and we will make sure the issue is resolved.
Thanks for visiting our store! :)